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A Closer Look: Case Managers at Reception House

A Closer Look: Case Managers at Reception House

Our team of Case Managers play a very important role in the journey our newcomer clients make in starting a new life here in Waterloo Region.  And during this pandemic, that responsibility and their workload has only increased.  That’s why we want to give you a peek...
Why I volunteer: Fiorella Benini

Why I volunteer: Fiorella Benini

Note: This story was written by one of our amazing volunteers, Fiorella Benini. I am originally from Uruguay and I have lived 19 years in Canada. I have three kids (two born in Uruguay and one born in Canada). I used to work as a Spanish Interpreter, which led me to...
What does it mean to ‘Walk with Refugees’ during COVID-19?

What does it mean to ‘Walk with Refugees’ during COVID-19?

To some, our “new normal” that has taken hold since lockdown measures were implemented mid-late March feels like it has stretched on much longer than the calendar shows.  I echo those sentiments, in reflecting upon the shift within my role at Reception House and the...