Get Involved

English Outreach Program

The English Outreach Program is a weekly commitment to provide English language lessons for newcomer women in their homes. The program runs for 3 months and is an opportunity to strengthen newcomer integration through language competency.

Typically classes have 4-5 participants and one teacher. The class is held in a different woman’s home each week. Most of the women have very basic English so teachers are able to develop their own basic curriculum.

To learn more about this rewarding volunteer opportunity, attend an orientation session or contact

Family Partnership Program

The Family Partnership Program is a social integration and support program where newcomer refugees are partnered with a local family or community group for one year. Partnering groups act as a circle of support providing both social and practical resettlement assistance for government assisted refugees.

Weekly committment is typically 1-4 hours, and may involve sharing meals, participating in social and community events, practicing English together and other activities based on participant and volunteer’s interests and needs. Reception House makes every effort to match families that are compatible by taking in factors like family size, age, language and interests. Every Family Partnership volunteer must undergo intake, an orientation, police check and check-ins to ensure the success of the program.

To learn more about this life-changing opportunity, please contact

General Volunteers

Volunteers are an essential part of the Reception House team. Each year, our volunteers provide over 1,200 hours of service. Their hard work and dedication allows us to create a warm, friendly, and hospitable environment for our guests.

General volunteer opportunities include:

  • Providing assistance in response to residents’ needs as they arise
  • Administrative assistance, including filing data, updating database, maintenance of files, and record keeping
  • Escorting clients to community services and appointments
  • Children’s programs and child-minding

If you would like to volunteer your time and experience please fill out the volunteer application form and email it to

Volunteer Board Position

Reception House Waterloo Region is looking for qualified individuals to join its volunteer Board of Directors. If you’re passionate about your community and newcomer integration and think that your experience could help Reception House, we would welcome your application for a board position. Please contact for a board application package.

Support our work

It takes a community to foster newcomer integration and belonging. Reception House is open to creative collaborations and partnerships. Whether you are able to volunteer your time, donate funds or provide sponsorship, organize a donation drive based on our donations guide, or have other ideas, we can use your skills! View our 5 ways to get involved pamphlet for ideas on how you can support our work, or contact us at